Privacy Policy

Fischer Panda Generators LLC Privacy Policy
Effective Date: May 5th 2026
Fischer Panda Generators LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services, including our AI assistant “Ethan” (collectively, the “Services”).

1. Information We Collect

1.1 Information You Provide

You may provide personal information when you submit forms, contact us, or use Ethan; this may include your name, email address, phone number, and message content. We also collect information you voluntarily submit through website forms, including contact details and any additional information you choose to include. You may also provide user content such as text, chats, messages, photos, and other materials. details, additional verification data.

1.2 Information Collected Automatically

We may collect IP addresses, browser types, device types, and website usage data to improve our Services. We may collect device identifiers and characteristics, app crashes, browser type and language, operating system, time zones, cookie identifiers, and information about your interactions with the Service, and we may use cookies and similar technologies.

1.3 Location Information (Mobile App Only)

If you grant permission, our mobile application may access your location while you are using the app to help you find nearby authorized Fischer Panda dealers and service providers. Location data is only used while the app is in use, is not used for advertising or tracking, and can be disabled in your device settings.

2. AI Assistant (Ethan) and Chat/Voice Interactions

We provide an AI assistant (“Ethan”) to help users obtain product information, troubleshooting guidance, and general support. When you interact with Ethan, we may collect questions, messages, responses, technical details (such as product model numbers, system configurations, or issue descriptions), contact information, files, images, and other content you choose to share; if voice is enabled, we may process voice inputs and audio data. Chat and voice interactions may be recorded, stored, and analyzed to provide support, improve Ethan’s performance, support quality assurance and training, diagnose technical issues, maintain system functionality, and enhance customer service operations. We may use third-party service providers, including AI platforms, cloud infrastructure providers, and communication platforms, to process user inputs and generate responses. They process information on our behalf in accordance with this Privacy Policy. Ethan provides automated responses and does not replace professional, technical, or safety‑critical advice; we do not guarantee the accuracy, completeness, or reliability of AI-generated responses, and users should verify information before relying on it. Users are strongly advised not to submit sensitive personal or confidential information through Ethan, including Social Security numbers, financial account information, passwords, government IDs, or other confidential personal or financial data. We retain chat and voice interaction data only as long as reasonably necessary to support customer service, system improvement, operational needs, and legal obligations.

3. How We Use Your Information

We use your information to respond to inquiries, provide support, improve our Services, and maintain system functionality. We may also use information to help you efficiently access your information, remember your preferences, communicate about your account or features, , improve and test our Service, monitor metrics, and diagnose or fix technology problems. We do not sell your personal information.

4. Sharing of Information

We may share information with service providers (such as hosting, analytics, and AI platforms) when required by law or to protect rights and safety. We may use third parties to help operate and improve our services (including data hosting and maintenance, analytics, customer care, marketing, payment processing, and security operations). We may share de‑identified or aggregated data. Service providers and partners must agree to strict confidentiality obligations. If you use the Service as a user of an organization’s chat, certain user and user‑content information may be shared with that organization. We may access, preserve, and share information in response to legal requests or to detect, prevent, and address fraud and other illegal activity, protect safety, and comply with obligations. We do not sell, trade, or otherwise share your personal information with third parties except as required by law or to protect rights, property, or safety.

5. Cookies and Similar Technologies

We may use cookies and similar technologies, such as pixels, web beacons, and local storage, to collect information about how you use the Services and to provide features.

6. Data Security

We use reasonable safeguards to protect your data, but we cannot guarantee absolute security. We take reasonable measures to protect personal information from unauthorized access, use, or disclosure, though no method of transmission or storage is completely secure.

7. Data Retention

We retain data only as long as necessary for support, operations, and legal compliance. Following termination or deactivation, information and user content may be retained for a commercially reasonable period for backup, archival, and/or audit purposes.

8. Your Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to legal obligations.

9. Children’s Privacy

Our Services are not directed to children under 13 years of age. We do not knowingly collect personal information from Children under 13.

10. International Data Processing and Transfers

Your information may be stored and processed in the United States or other countries where our service providers or we maintain facilities, and by using the Service, you consent to such transfers.

11. Third-Party Services and Links

We are not responsible for third-party privacy practices. Our Services may rely on or link to third-party providers (such as AI platforms, hosting services, or communication tools), and we are not responsible for their content or practices.

12. Changes to This Policy

We may update this Privacy Policy and will post changes with a new effective date. We may modify or update this Privacy Policy from time to time, and continued use after any modifications constitutes acceptance. Any changes will be posted with an updated effective date.

13. Contact Information

Fischer Panda Generators LLC, 351 South Andrews Ave, Pompano Beach, FL 33069, 954‑462‑2800.
By using Ethan or the Services, you acknowledge and agree that your communications may be processed, recorded, and stored as described in this Privacy Policy. By using or accessing our Service, you understand and agree that we will collect, use, and share your information as described in this Privacy Policy.